We always try to provide the best possible service. There may be times when you believe this is not the case. If you wish to make a complaint please phone 0121 772 0398 or write to our Practice Manager Ms Noorin Akhtar. Full details will be taken and properly investigated. Your complaint will be acknowledged within two working days.

We believe it is important to deal with complaints swiftly so you will be offered an appointment for a meeting to discuss the detail within ten working days where possible.