Core Services

You can now administer aspects of your healthcare online with services such as ordering prescriptions and booking an appointment.


Please be aware that the surgery is still open. Please call the surgery if you need to speak to a Doctor or need medical advice.

If the Dr feels that you need a face to face review this will be arranged usually on the same day. We have implemented measures to protect both patients, staff and visitors.  If you do attend the surgery you will be asked to wear a face mask and attend alone or with ONE carer. Further details on how you can access our services can be found on the Covid-19 page.

If you have an appointment pre booked with a nurse or any other clinician and you or anyone in your household becomes unwell please do NOT attend the surgery and reschedule your appointment.

You can also book appointments through the Birmingham and Solihull Health App which you can download on your smartphone. If you need any assistance doing this please contact the surgery and a member of reception will be happy to help.


Flu Clinic 2020/21

The practice has started its annual flu campaign.

We are currently taking bookings for patients aged over 50.

People aged 50 and over

From 1 December, the NHS flu vaccination is available for everyone aged 50 and over. You can get vaccinated at your GP surgery or a pharmacy offering a flu vaccine service.

Who can have the flu vaccine?

The flu vaccine is given to people who:

  • are 50 and over (including those who’ll be 50 by 31 March 2021)
  • have certain health conditions such as;
    •  Severe Asthma (not all asthmatics are eligible this is dependent on inhaler and asthma exacerbation history)
    • COPD.
    • Chronic Heart Disease.
    • Chronic Liver Disease.
    • Chronic Kidney Disease.
    • Chronic Neurological Disease.
    • Diabetes.
    • Problems with the Spleen.
    • Those suffering with a weakened immune system.
  • are pregnant
  • are in long-stay residential care
  • receive a carer’s allowance, or are the main carer for an older or disabled person who may be at risk if you get sick
  • live with someone who’s at high risk from coronavirus (on the NHS shielded patient list)

Coronavirus (COVID-19) vaccine

The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus.

Who can get the COVID-19 vaccine

The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus.

The vaccine is being offered in some hospitals and hundreds of local vaccination centres run by GPs.

It’s being given to:

  • some people aged 80 and over who already have a hospital appointment in the next few weeks
  • people who live or work in care homes
  • health care workers at high risk

The vaccine will be offered more widely, and at other locations, as soon as possible.

Wait to be contacted

The NHS will let you know when it’s your turn to have the vaccine. It’s important not to contact the NHS for a vaccination before then.

Please wait for the surgery to contact you if you are eligible. 

Please see below some useful information regarding the Vaccination;


Welcome to the Charles Road Surgery Website

We plan to use this surgery website to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.

Please have a look around the site and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this website, making it a more useful, practical tool for everybody.

We have staff and doctors that speak several languages which include

Urdu, Punjabi, Hindi and Bengali.

Charles Road Surgery is a Training Practice and patients may be seen by Medical Students, Trainee Doctors or Trainee GPs.

Charles Road Surgery is committed to providing equality of care for all regardless of age, sex, colour, religion or sexual orientation. We respect the principles of confidentiality and ask patients to respect the privacy of other patients.

Every patient has got an allocated GP. If you want to know who your allocated GP is please ask a member of staff.

We run a Patient Participation Group. If you would like to join, then please contact Ms Shazeah Kausar, on 0121 772 0398 to discuss the details.

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Contact us Opening times Booking an appointment The practice team Our NHS services

Surgery Address

Charles Road Surgery
192 Charles Road
Small Heath
Birmingham, B10 9AB

Telephone: 0121 772 0398 / Fax: 0121 772 4268

Opening Times

Telephone Opening Times

09:00 - 16:30

Practice Opening Times


When we are closed

Call 111

If you require medical advice, by telephone, outside of our opening hours please contact NHS 111

Urgent Treatment Centre

Chelmsley Wood Primary Care Centre, Crabtree Drive, Chelmsley Wood B37 5BU.

Visit our walk-in centre

Washwood Heath Urgent Care Centre,
Clodeshall Road,
Saltley B8 3SN

Call Badger Out of Hours GP

For Medical Emergencies only please ring BADGER on telephone number 0300 555 9999

Visit Boots Walk-in centre

Lower Ground Floor,
Boots The Chemists Ltd,
66 High Street,
West Midlands,
B4 7TA

Call 999

If you are suffering from a life threatening condition please dial 999