Core Services

You can now administer aspects of your healthcare online with services such as ordering prescriptions and booking an appointment.

Welcome to the Charles Road Surgery Website

We plan to use this surgery website to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.

Please have a look around the site and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this website, making it a more useful, practical tool for everybody.

We have staff and doctors that speak several languages which include

Urdu, Punjabi, Hindi and Bengali.

Charles Road Surgery is a Training Practice and patients may be seen by Medical Students, Trainee Doctors or Trainee GPs.

Charles Road Surgery is committed to providing equality of care for all regardless of age, sex, colour, religion or sexual orientation. We respect the principles of confidentiality and ask patients to respect the privacy of other patients.

Every patient has got an allocated GP. If you want to know who your allocated GP is please ask a member of staff.


We run a Patient Participation Group. If you would like to join, then please contact Ms Shazeah Kausar, on 0121 772 0398 to discuss the details.

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Contact us Opening times Booking an appointment The practice team Our NHS services

Surgery Address

Charles Road Surgery
192 Charles Road
Small Heath
Birmingham, B10 9AB

Telephone: 0121 772 0398 / Fax: 0121 772 4268

Opening Times

Telephone System Opening Times

08:00-18:30
08:00-18:30
08:00-18:30
08:00-13:00
08:00-18:30

Practice Opening Times

09:15-18:30
09:15-18:30
09:15-18:30
09:15-13:00
09:15-18:30

When we are closed

Call 111

If you require medical advice, by telephone, outside of our opening hours please contact NHS 111

Visit our walk-in centre

Washwood Heath Urgent Care Centre,
Clodeshall Road,
Saltley B8 3SN

Call Badger Out of Hours GP

For Medical Emergencies only please ring BADGER on telephone number 0300 555 9999

Visit Boots Walk-in centre

Lower Ground Floor,
Boots The Chemists Ltd,
66 High Street,
Birmingham,
West Midlands,
B4 7TA

Call 999

If you are suffering from a life threatening condition please dial 999